Notification of claim

Cancellation Insurance Prior to Departure

Unfortunately you had to cancel your journey. In order for us to be able to provide an insurance benefit quickly and easily, we require several important details from you. Having the documents listed below ready will make the process of reporting the claim easier for you.

Note: In case of illness/injury the medical certificate must be filled out by the attending physician in advance for a claims amount of CHF 2'000.- or more.

Note: Please upload the documents:

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or click to select it (10 MB; jpg, png oder pdf)*
Document accepted

Notification of claim

Questions concerning the policyholder (eligible person)

Notification of claim

Questions concerning further insurance coverages

Are you insured against cancellation fees with any other insurance company?
Have the travel costs been payed by credit card and have those costs thus been insured by the credit card company?
Has compensation already been paid to or applied for by another party?

Notification of claim

Questions concerning the planned journey

Notification of claim

Questions about the incident

Was a doctor consulted?

Notification of claim

Comments

Summary

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